Privacy Policy

Last updated: September 1, 2025

This Privacy Policy explains how we (“Site,” “we,” “us,” or “our”) collect, use, share, and protect your personal information when you visit our website, use our services, make a purchase, or otherwise interact with us (together, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our practices. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

We collect information in three ways: directly from you, automatically, and from third parties.

a) Information You Provide Directly

  • Name, email, phone number, billing and shipping address

  • Payment details (processed securely by payment providers)

  • Account login information (if you create one)

  • Communications (when you contact us for support or inquiries)

b) Information Collected Automatically

When you visit our Site, we may collect:

  • Device details (browser type, operating system, IP address)

  • Location data (approximate, based on IP)

  • Browsing behavior (pages viewed, time spent, referring links)

  • Cookies and tracking technologies

c) Information from Third Parties

We may receive limited data from:

  • Payment processors (confirmation of transactions)

  • Analytics or advertising partners

  • Shipping or logistics providers

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases, updates, and support

  • Improve our website, services, and customer experience

  • Send promotional offers (if you’ve opted in)

  • Detect fraud, ensure security, and comply with laws

  • Maintain business operations and record keeping

4. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Recognize returning visitors

  • Save preferences (e.g., language, shopping cart)

  • Analyze traffic and performance

  • Deliver personalized ads and promotions

You may disable cookies in your browser, but some Site features may not function properly.

5. Sharing of Information

We may share your personal information with:

  • Service providers (payment gateways, shipping providers, IT support, analytics tools)

  • Marketing partners (to send relevant promotions if you’ve opted in)

  • Legal authorities (when required by law or to protect our rights)

  • Business transfers (if we merge, sell assets, or restructure operations)

We never sell or rent your personal data.

6. Data Security & Retention

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no online system is 100% secure.

We retain personal data only as long as necessary for:

  • Completing transactions

  • Complying with legal obligations

  • Resolving disputes

  • Enforcing agreements

7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing personal data we hold about you

  • Requesting correction or deletion

  • Restricting or objecting to processing

  • Withdrawing consent (for marketing)

  • Requesting data portability (a copy of your data in a transferable format)

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our Services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we may have collected such information, contact us and we will delete it.

9. International Data Transfers

If you access our Services from outside our primary operating country, your data may be transferred to servers located in different jurisdictions. These countries may have data protection laws that differ from your country of residence.

10. Third-Party Services & Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you can reach us via contact form.